For that, try to go to
disneyplus.com/start website and select forgot password with your Apple ID email. This allowed you to set the Disney plus password. Then click the "Restore Purchase" option to get back your subscription. A slow or unstable internet connection could also be why the error code 42 on Disney Plus occurs. The error message usually means that your device is having a hard time communicating with the servers. To check if your network connection is the problem, run a speed test on your network using Fast.com.
